Welcome, and thank you for considering my services to resolve your computer needs.

   My mission statement is simple:…do excellent work. Do excellent work for reasonable rates, educate the customer about their computers to the level they want, and help the customer make sense of the TLA (three letter acronym) phenomenon that the computer industry loves to baffle the end-user with. Techno-nerds love the lingo—myself included—but it doesn’t help the customer if they walk away from a discussion not having a clue what you just said, or what you’re planning to do for them. I’ll explain things to you and advise you in such a way that you’ll have no troubles grasping the fundamentals of your computer’s new configuration.

   I’ve come to realize that not everyone loves to work on their computers for hours, and hours, that not everyone will derive great enjoyment from staying up all night and building a new computer from hand-picked components, and that not everyone loves finding that illusive clue on some backwater forum that tells you the correct registry tweak to fix some minor issue on a computer, and not everyone will configure five to ten machines in their house just to stress test a new network configuration.

   It is likely, that because you are not the person described above that you are visiting this site. I can relate to that; the last thing I want to do is learn about the details of my car’s engine and all the specs associated with it. I just want to get in, turn the key, and off I go. I don’t want to be troubled with the details. That’s why I hire the mechanic…who somehow enjoys knowing all about cars and can’t wait to fix another one.

   If you’re in a situation where you just want to get the job done but your machine is not cooperating, then you’re going to want someone who lives and breaths this stuff.

   At my various jobs in the software and support industries we used to joke how we just want to get off of work so we could run home and build up our new machine, or configure a new scenario. Most people in the industry will be behind one machine or another from 8-20 hours a day, day in and day out...and the good ones just get angry when they have to leave them when it's time to eat or sleep. That's the kind of skill and dedication you want when you're in a critical situation.

   It really is a great privilege when you do what you love for a living. For me computers aren’t just a 9-5 job, they fascinate me, they challenge me, they give me great satisfaction when a new power-rig comes online and is running stable…and yes, they can and do frustrate me too at times, but that just makes the victory that much more sweet when the solution is found.

   So if you’re having an issue, thinking about upgrading, or want to get your cable modem/DSL shared with all the computers in the house, give me a call. I’ll be honest with you on your options. Sometimes spending money isn’t the best plan, sometimes holding off is better, but you may need a trusted advisor that can help you with those decisions.

Feel free to contact me with your questions or comments.

Thank you.

Eriel.